• Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)
  • Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)
  • Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)
  • Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)
  • Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)
Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)
Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)
Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)
Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)
Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)

Sabrent USB 2.0 to Centronics Printer Cable [CN36M] (SBT-UPPC)

SKU:HA07UVRVO
Sale price
HK$ 376.80
Regular price
HK$ 628.00
Unit price
per 
( 40% off )
Quantity:
Expected Delivery: 21-28 days

Tracked Shipping

Secure Payments

10 Days Return

Tracked Shipping

Secure Payments

10 Days Return

  • The Sabrent USB-to-Parallel, 6-foot printer cable is the best solution to convert USB signals to parallel port signals
  • With a bi-directional technique, this cable makes the communication completely from USB port to parallel port
  • The model also makes the communication work with both a PC and a Macintosh.
  • This USB-to-parallel printer cable is typically used to connect a printer to a USB port on a PC.
  • It connects a desktop or laptop computer with on-board USB to a parallel interface printer.

Customer Reviews

a great saverHaving just received a donated, but older laser jet printer (HP LaserJet 6P) I was anxious to replace a dying inkjet printer on my newer Dell XP computer. The Dell has been a faithful server for me but this was the first time I realized that it had no parallel ports, only lots of USB connections and the HP had only a parallel port.As a result I was trying to find the best (ie. inexpensive) way to get them to work together. After a quick stop to Best Buy ($39 for a USB to Parallel Port cable) and Office Depot ($46 for a USB-Parallel Port cable) I thought this is insane ... The Office Depot employee even mentioned that it would make more sense to get a new printer. I responded "yeah, at the rip off prices you guys are charging. These cables go for $15 or less on the internet." He had no reply ... just a dumbfounded look.A quick check at Amazon came up with this cable for $10. I put my order in. The cable showed up 3 days later. I plugged the cable in to the printer, the other end in the USB port on the computer and within about 15 seconds the computer told me that my LaserJet 6P is ready to use ... and it was. It couldn't have been easier. 5Did not work at allI tried to use it with a Windows 7 notebook computer and an HP DeskJet 820Cxi printer.After connecting the devices the computer looked for the driver and found one that was not the exact match. It was a Cxe instead of Cxi. It could had worked but did not. The test sheet went to the queue, stayed there but never got printed out.After that I found and manually installed the exact driver. Hoped it would work this time. Everything looked perfect. The computer saw the printer, it said the printer was ready but the test sheet never got printed out. The computer sent the print job to the printer but it did not ever show up in the queue. And so the printer did not print anything.Other than the test sheets recommended by Windows I tried MS Word doc and pdf files with the same results.After many hours of trying I gave up and returned the cable.Amazon was very gracious refunding the full price and shipping. 1Plugged the CN36M into my Lasterjet 4P and was ready to go!Laserject 4 P owners, please note you must order the CN36M version of the Sabrent cables. It matches up with the pinholes on the back of your PRINTER. If you order the CN36M, you will plug it directly into the back of your printer and be up and running in no time flat. It works like a charm!I know I'm a year late in writing this review, but I felt it was worth writing to thank Sabrent for this cable that keeps my AWESOME HP Laserjet 4P humming along. My only complaint is I paid nearly 3 times as much for it when I bought it. However, it was still worth it. Those of you who own one know that they don't make them like the 4P anymore. 5Great Product!!I was able to hook up a 2013 HP Pavilion Notebook to a 1992 HP LaserJet 4M in three simple steps:1. Plug in the cable and let Microsoft install the USB Printer Support driver automatically2. Run the "Add Printer" Wizard to install the latest printer driver on the USB virtual Printer Port3. Tweak Printer Properties as needed.Here are the steps in detail:This cable is Plug-and-Play in Windows XP,Vista, and 7.** STEP 1 - Install driver for USB Printing Support ****************************When you plug the cable into a USB port, Windows will auto-detect it and installthe built-in Microsoft driver. After a successful installation, you should see"USB Printing Support" under "Universal Serial Bus controllers"in Device Manager.** STEP 2 - Install Latest Printer Driver **************************************Now, we need to install the latest driver for your printer and OS architecture.Once the printer driver is installed correctly, your printer will show up in"Devices and Printers".To install the latest printer driver, Click Start >> Devices and Printers >> Add a Printer >> Add a local printer >> Use an existing port: USB001 (Virtual printer port for USB) >> Next. Look for your printer when prompted to choose your printer from the list. If your printer is available, select it, and click Next. The Add Printer Wizard will use the Inf file to install the printer driver. Confirm that your printer shows up in "Devices and Printers" and Skip to STEP 3. If your printer is not listed, click on Windows Update to retrieve more models. It may take five minutes or more for the update to complete. If your printer becomes available, select it, and click Next. The Add Printer Wizard will use the Inf file to install the printer driver. Confirm that your printer shows up in "Devices and Printers" and Skip to STEP 3. If the Windows Update fails, you may query the Microsoft Update Catalog manually for your printer driver. Open Internet Explorer. Navigate to http://catalog.update.microsoft.com/v7/site/Home.aspx Type in the name of your printer and click Search. If you find the correct driver for your printer and OS architecture, download it to a convenient directory. Click on the title to check whether the file matches your architecture. In specific regards to the LaserJet 4M drivers, the 11.4Mb version of the drivers are for the x86 (32 bit) systems and the 11.6Mb files are for the AMD64 (x64, 64 bit) systems. After downloading the drivers, expand the cab files to a convenient directory. Click Start >> Devices and Printers >> Add a Printer >> Add a local printer >> Use an existing port: USB001 (Virtual printer port for USB) >> Next. Click "Have Disk". Locate the cab files and Open the Inf file. The "Add Printer" wizard will use the Inf file to install the printer driver. Confirm that your printer shows up in "Devices and Printers" and Skip to STEP 3. If the Microsoft Update Catalog does not contain the driver for your printer, you may need to obtain it from the printer's manufacturer. Navigate to the printer manufacturer's website and download the latest driver for your printer and OS architecture. After downloading the drivers, expand the cab files to a convenient directory. Click Start >> Devices and Printers >> Add a Printer >> Add a local printer >> Use an existing port: USB001 (Virtual printer port for USB) >> Next. Click "Have Disk". Locate the cab files and Open the Inf file. The "Add Printer" wizard will use the Inf file to install the printer driver. Confirm that your printer shows up in "Devices and Printers" and Skip to STEP 3.** STEP 3 - Confirm and Tweak Printer Properties *******************************You may need to tweak your printer's properties. Click Start >> Devices and Printers. Right-click on your printer and click to open Printer Properties. Click on the "Ports" tab and confirm the printer is printing to the USB001 (Virtual printer port for USB). Now click on "Advanced" tab. There are three different ways to the send print jobs. 1. Start printing after last page is spooled. 2. Star printing immediately. 3. Print directly to printer. Try each setting, click Apply, and go back to "General" tab to print a test page.** Citations *******************************************************************http://sabrent.com/support/knowledgebase.php?article=31http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/LaserJet-4-driver-for-Windows-7/td-p/230389/page/3http://catalog.update.microsoft.com/v7/site/Home.aspxhttp://catalog.update.microsoft.com/v7/site/Search.aspx?q=laserjet%204 5USB to Parallel CableThe cable works well between my Mac and the HP Laserjet 4L operating with OS X 10.6.8. However, I cannot get it to work with my PC which operates Windows 7. The driver is in place and it worked fine with my old cable which was unfortunately chewed by my dog. If anyone has any ideas I am open to suggestions. I only gave it 4 stars because it wouldn't work with the PC, otherwise it would have earned 5 stars. 4I wish everything could be this easy. I highly recommendSetup: imac first iteration. hp Lasserjet 4100n.I had been using my wireless router to connect to the printer. However when we changed to cable the router was too far away to connect. I attempted to connect via the home router to no avail. Searched amazon for a hardwire solution and up came the sabrient 6ft usb 2.0 parallel printer cable(male). I was skeptical.....and some reviews were negative.I plugged it in to the printer and a usb port on the imac....it worked. I have printer two projects flawless. I wish everything could be this easy. I highly recommend....and I am not a very techie guy. 5Works, once you get the hang of itI still use my old HP 2100 Laser. It's fast and reliable.But, when as I moved into the 21st century, computers arrived with no LPT output, so I had to use this.I discovered that if I put the plug into a different USB port on my computer, the printer disappeared. So, either dedicate one USB port to the printer. Or, have the printer on and connected with you boot up. That way the system sees the new device and installs it. I did end up with several HP2100s showing up on my print menu. So, once you are sure that you can easily reinstall your printer on any port, delete all the old instances of your printer, then boot up with the printer on and wired. 5USB to parallel to network printerExactly used as I intended it for. I was very nervous if plugging the parallel port into the printer then the USB into the my router ASUS RC-A66R would work. Sure enough it read it as a printer and now I am using my families HP Laserjet 4L as our network printer (This printer was made in December of 1994 they just don't make them like they use to in my opinion).Now, bare in mind I was able to do this because my router had downloadable software for me to add my printer onto my computer. The cable though over all has made me very happy for enabling me to do this.I also plugged it directly into my computer to the printer and it works fine. The drivers were found and it saw this as a local printer (if you're using windows 7 you'll be able to share that printer on your network). 5Worked for me! Connected HP Laserjet 4L to Macbook Pro!!!Great seller! Low price, fast ship and well packaged.I was about to donate my beloved HP Laserjet 4L when I came across this cable while browsing on Amazon. I was tired of paying the high replacement prices for inkjet cartridges. I wanted a cable to connect my new MacBook Pro.I live in the SF Bay Area (Silicon Valley), and my technical friends and family told me this couldn't be easily done. (Note: I am a do-it-yourselfer, and logical thinker, but not an engineering type in anyway.)For the price, I figured I'd give it a try. The cable looks whimpy compared to the HP cable. At first the serial side didn't fit, and I fiddled around with it. Eventually, I was able to connect the cable. I downloaded the printer drivers off of the HP website. Installed it. Rebooted the computer, and the Mac OS X immediately recognized the Laserjet. I ran a few test jobs, and it worked. Yeah! 5This one's a keeper!The evolution of computer motherboards and I/O interfaces has all but eliminated the parallel port. This has caused me to constantly scramble to find a parallel port adapter for my 20-plus-year-old Canon LBP-430 laser printer whenever I update my computer. When I upgraded my system a few years ago I found a very nice PCIe-X1 adapter card that worked perfectly with the new MicroATX motherboard.Flash forward to today. Now, I've decided to reduce tenfold the desktop footprint of my computer by replacing the MicroATX mini tower with a new Lenovo M900. (Love it, BTW.) My M900 has only USB ports to support I/O devices, such as printers, so I had all but conceded to biting the bullet and giving up my trustworthy old workhorse, my Canon LBP-430. Before doing that, however, I did an Internet search for Centronics-to-USB adapters. Lo and behold, I found the "Sabrent SBT-UPPC." Ah, the beauty of Moore's Law. The interface components that were once relegated to an entire adapter board are now reduced to a size sufficiently small to fit inside the hood of a Centronics connector!Finally, THE REVIEW: The Sabrent SBT-UPPC works perfectly! I would have liked to see a slightly higher quality Centronics connector, but you do get what you pay for. At this price I certainly can't complain. And did I say it works perfectly? You do have to install the printer driver for your operating system -- Windows 10, in my case -- and there are NO instructions provided with the Sabrent SBT-UPPC package. You have to go to their website, and there you have to hunt around for the proper instructions. (Nothing for Windows 10, so you need a bit of PC knowledge to figure out what you're looking for.) Once the printer port was configured and the printer driver installed, everything worked perfectly. I could not be happier. The Sabrent SBT-UPPC is a GREAT product.And did I say it works perfectly? 5
See All Reviews
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.hk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
  • The Sabrent USB-to-Parallel, 6-foot printer cable is the best solution to convert USB signals to parallel port signals
  • With a bi-directional technique, this cable makes the communication completely from USB port to parallel port
  • The model also makes the communication work with both a PC and a Macintosh.
  • This USB-to-parallel printer cable is typically used to connect a printer to a USB port on a PC.
  • It connects a desktop or laptop computer with on-board USB to a parallel interface printer.
Reviews

Customer Reviews

a great saverHaving just received a donated, but older laser jet printer (HP LaserJet 6P) I was anxious to replace a dying inkjet printer on my newer Dell XP computer. The Dell has been a faithful server for me but this was the first time I realized that it had no parallel ports, only lots of USB connections and the HP had only a parallel port.As a result I was trying to find the best (ie. inexpensive) way to get them to work together. After a quick stop to Best Buy ($39 for a USB to Parallel Port cable) and Office Depot ($46 for a USB-Parallel Port cable) I thought this is insane ... The Office Depot employee even mentioned that it would make more sense to get a new printer. I responded "yeah, at the rip off prices you guys are charging. These cables go for $15 or less on the internet." He had no reply ... just a dumbfounded look.A quick check at Amazon came up with this cable for $10. I put my order in. The cable showed up 3 days later. I plugged the cable in to the printer, the other end in the USB port on the computer and within about 15 seconds the computer told me that my LaserJet 6P is ready to use ... and it was. It couldn't have been easier. 5Did not work at allI tried to use it with a Windows 7 notebook computer and an HP DeskJet 820Cxi printer.After connecting the devices the computer looked for the driver and found one that was not the exact match. It was a Cxe instead of Cxi. It could had worked but did not. The test sheet went to the queue, stayed there but never got printed out.After that I found and manually installed the exact driver. Hoped it would work this time. Everything looked perfect. The computer saw the printer, it said the printer was ready but the test sheet never got printed out. The computer sent the print job to the printer but it did not ever show up in the queue. And so the printer did not print anything.Other than the test sheets recommended by Windows I tried MS Word doc and pdf files with the same results.After many hours of trying I gave up and returned the cable.Amazon was very gracious refunding the full price and shipping. 1Plugged the CN36M into my Lasterjet 4P and was ready to go!Laserject 4 P owners, please note you must order the CN36M version of the Sabrent cables. It matches up with the pinholes on the back of your PRINTER. If you order the CN36M, you will plug it directly into the back of your printer and be up and running in no time flat. It works like a charm!I know I'm a year late in writing this review, but I felt it was worth writing to thank Sabrent for this cable that keeps my AWESOME HP Laserjet 4P humming along. My only complaint is I paid nearly 3 times as much for it when I bought it. However, it was still worth it. Those of you who own one know that they don't make them like the 4P anymore. 5Great Product!!I was able to hook up a 2013 HP Pavilion Notebook to a 1992 HP LaserJet 4M in three simple steps:1. Plug in the cable and let Microsoft install the USB Printer Support driver automatically2. Run the "Add Printer" Wizard to install the latest printer driver on the USB virtual Printer Port3. Tweak Printer Properties as needed.Here are the steps in detail:This cable is Plug-and-Play in Windows XP,Vista, and 7.** STEP 1 - Install driver for USB Printing Support ****************************When you plug the cable into a USB port, Windows will auto-detect it and installthe built-in Microsoft driver. After a successful installation, you should see"USB Printing Support" under "Universal Serial Bus controllers"in Device Manager.** STEP 2 - Install Latest Printer Driver **************************************Now, we need to install the latest driver for your printer and OS architecture.Once the printer driver is installed correctly, your printer will show up in"Devices and Printers".To install the latest printer driver, Click Start >> Devices and Printers >> Add a Printer >> Add a local printer >> Use an existing port: USB001 (Virtual printer port for USB) >> Next. Look for your printer when prompted to choose your printer from the list. If your printer is available, select it, and click Next. The Add Printer Wizard will use the Inf file to install the printer driver. Confirm that your printer shows up in "Devices and Printers" and Skip to STEP 3. If your printer is not listed, click on Windows Update to retrieve more models. It may take five minutes or more for the update to complete. If your printer becomes available, select it, and click Next. The Add Printer Wizard will use the Inf file to install the printer driver. Confirm that your printer shows up in "Devices and Printers" and Skip to STEP 3. If the Windows Update fails, you may query the Microsoft Update Catalog manually for your printer driver. Open Internet Explorer. Navigate to http://catalog.update.microsoft.com/v7/site/Home.aspx Type in the name of your printer and click Search. If you find the correct driver for your printer and OS architecture, download it to a convenient directory. Click on the title to check whether the file matches your architecture. In specific regards to the LaserJet 4M drivers, the 11.4Mb version of the drivers are for the x86 (32 bit) systems and the 11.6Mb files are for the AMD64 (x64, 64 bit) systems. After downloading the drivers, expand the cab files to a convenient directory. Click Start >> Devices and Printers >> Add a Printer >> Add a local printer >> Use an existing port: USB001 (Virtual printer port for USB) >> Next. Click "Have Disk". Locate the cab files and Open the Inf file. The "Add Printer" wizard will use the Inf file to install the printer driver. Confirm that your printer shows up in "Devices and Printers" and Skip to STEP 3. If the Microsoft Update Catalog does not contain the driver for your printer, you may need to obtain it from the printer's manufacturer. Navigate to the printer manufacturer's website and download the latest driver for your printer and OS architecture. After downloading the drivers, expand the cab files to a convenient directory. Click Start >> Devices and Printers >> Add a Printer >> Add a local printer >> Use an existing port: USB001 (Virtual printer port for USB) >> Next. Click "Have Disk". Locate the cab files and Open the Inf file. The "Add Printer" wizard will use the Inf file to install the printer driver. Confirm that your printer shows up in "Devices and Printers" and Skip to STEP 3.** STEP 3 - Confirm and Tweak Printer Properties *******************************You may need to tweak your printer's properties. Click Start >> Devices and Printers. Right-click on your printer and click to open Printer Properties. Click on the "Ports" tab and confirm the printer is printing to the USB001 (Virtual printer port for USB). Now click on "Advanced" tab. There are three different ways to the send print jobs. 1. Start printing after last page is spooled. 2. Star printing immediately. 3. Print directly to printer. Try each setting, click Apply, and go back to "General" tab to print a test page.** Citations *******************************************************************http://sabrent.com/support/knowledgebase.php?article=31http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/LaserJet-4-driver-for-Windows-7/td-p/230389/page/3http://catalog.update.microsoft.com/v7/site/Home.aspxhttp://catalog.update.microsoft.com/v7/site/Search.aspx?q=laserjet%204 5USB to Parallel CableThe cable works well between my Mac and the HP Laserjet 4L operating with OS X 10.6.8. However, I cannot get it to work with my PC which operates Windows 7. The driver is in place and it worked fine with my old cable which was unfortunately chewed by my dog. If anyone has any ideas I am open to suggestions. I only gave it 4 stars because it wouldn't work with the PC, otherwise it would have earned 5 stars. 4I wish everything could be this easy. I highly recommendSetup: imac first iteration. hp Lasserjet 4100n.I had been using my wireless router to connect to the printer. However when we changed to cable the router was too far away to connect. I attempted to connect via the home router to no avail. Searched amazon for a hardwire solution and up came the sabrient 6ft usb 2.0 parallel printer cable(male). I was skeptical.....and some reviews were negative.I plugged it in to the printer and a usb port on the imac....it worked. I have printer two projects flawless. I wish everything could be this easy. I highly recommend....and I am not a very techie guy. 5Works, once you get the hang of itI still use my old HP 2100 Laser. It's fast and reliable.But, when as I moved into the 21st century, computers arrived with no LPT output, so I had to use this.I discovered that if I put the plug into a different USB port on my computer, the printer disappeared. So, either dedicate one USB port to the printer. Or, have the printer on and connected with you boot up. That way the system sees the new device and installs it. I did end up with several HP2100s showing up on my print menu. So, once you are sure that you can easily reinstall your printer on any port, delete all the old instances of your printer, then boot up with the printer on and wired. 5USB to parallel to network printerExactly used as I intended it for. I was very nervous if plugging the parallel port into the printer then the USB into the my router ASUS RC-A66R would work. Sure enough it read it as a printer and now I am using my families HP Laserjet 4L as our network printer (This printer was made in December of 1994 they just don't make them like they use to in my opinion).Now, bare in mind I was able to do this because my router had downloadable software for me to add my printer onto my computer. The cable though over all has made me very happy for enabling me to do this.I also plugged it directly into my computer to the printer and it works fine. The drivers were found and it saw this as a local printer (if you're using windows 7 you'll be able to share that printer on your network). 5Worked for me! Connected HP Laserjet 4L to Macbook Pro!!!Great seller! Low price, fast ship and well packaged.I was about to donate my beloved HP Laserjet 4L when I came across this cable while browsing on Amazon. I was tired of paying the high replacement prices for inkjet cartridges. I wanted a cable to connect my new MacBook Pro.I live in the SF Bay Area (Silicon Valley), and my technical friends and family told me this couldn't be easily done. (Note: I am a do-it-yourselfer, and logical thinker, but not an engineering type in anyway.)For the price, I figured I'd give it a try. The cable looks whimpy compared to the HP cable. At first the serial side didn't fit, and I fiddled around with it. Eventually, I was able to connect the cable. I downloaded the printer drivers off of the HP website. Installed it. Rebooted the computer, and the Mac OS X immediately recognized the Laserjet. I ran a few test jobs, and it worked. Yeah! 5This one's a keeper!The evolution of computer motherboards and I/O interfaces has all but eliminated the parallel port. This has caused me to constantly scramble to find a parallel port adapter for my 20-plus-year-old Canon LBP-430 laser printer whenever I update my computer. When I upgraded my system a few years ago I found a very nice PCIe-X1 adapter card that worked perfectly with the new MicroATX motherboard.Flash forward to today. Now, I've decided to reduce tenfold the desktop footprint of my computer by replacing the MicroATX mini tower with a new Lenovo M900. (Love it, BTW.) My M900 has only USB ports to support I/O devices, such as printers, so I had all but conceded to biting the bullet and giving up my trustworthy old workhorse, my Canon LBP-430. Before doing that, however, I did an Internet search for Centronics-to-USB adapters. Lo and behold, I found the "Sabrent SBT-UPPC." Ah, the beauty of Moore's Law. The interface components that were once relegated to an entire adapter board are now reduced to a size sufficiently small to fit inside the hood of a Centronics connector!Finally, THE REVIEW: The Sabrent SBT-UPPC works perfectly! I would have liked to see a slightly higher quality Centronics connector, but you do get what you pay for. At this price I certainly can't complain. And did I say it works perfectly? You do have to install the printer driver for your operating system -- Windows 10, in my case -- and there are NO instructions provided with the Sabrent SBT-UPPC package. You have to go to their website, and there you have to hunt around for the proper instructions. (Nothing for Windows 10, so you need a bit of PC knowledge to figure out what you're looking for.) Once the printer port was configured and the printer driver installed, everything worked perfectly. I could not be happier. The Sabrent SBT-UPPC is a GREAT product.And did I say it works perfectly? 5
See All Reviews
Return And Refund Policy
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.

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