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Tracked Shipping
Secure Payments
10 Days Return
Tracked Shipping
Secure Payments
10 Days Return
- SMALL AND SIMPLE: With the Smile Jamaica in-ear headphones, what you see is what you get. We've stripped the in-ear headphones down to their essence and built them back up using natural materials and recycled plastics
- 9MM DYNAMIC DRIVERS: Even though they're small, the 9 mm dynamic driver delivers rich and full sound that brings you straight to the source
- NOISE ISOLATING: The noise-isolating design means you can block everything you don't want to hear and focus on your music
- HANDS FREE: Bring convenience into your day by freeing your hands and easily pause your music or end a call with the in-line mic button
- ALL DAY COMFORT: Made specially to be worn on the move, the Smile Jamaica in-ear headphones are designed to fit comfortably to ensure they never hurt or fall out
Shipment tracking ID will be provided after your product(s) is dispatched.
The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing.
In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
- Return or exchange requests can be made within 10 days of the delivery date.
- To return or exchange any items, please email us at info@directnine.hk, clearly mentioning your order number and our customer support team will guide you on the process.
- To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
- Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
- Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
- The refund will not include the import duties or the cost of delivery or return postage.
- If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
- DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
- SMALL AND SIMPLE: With the Smile Jamaica in-ear headphones, what you see is what you get. We've stripped the in-ear headphones down to their essence and built them back up using natural materials and recycled plastics
- 9MM DYNAMIC DRIVERS: Even though they're small, the 9 mm dynamic driver delivers rich and full sound that brings you straight to the source
- NOISE ISOLATING: The noise-isolating design means you can block everything you don't want to hear and focus on your music
- HANDS FREE: Bring convenience into your day by freeing your hands and easily pause your music or end a call with the in-line mic button
- ALL DAY COMFORT: Made specially to be worn on the move, the Smile Jamaica in-ear headphones are designed to fit comfortably to ensure they never hurt or fall out
Reviews
Return And Refund Policy
- Return or exchange requests can be made within 10 days of the delivery date.
- To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
- To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
- Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
- Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
- The refund will not include the import duties or the cost of delivery or return postage.
- If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
- DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched.
The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing.
In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
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