• Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
  • Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
  • Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
  • Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
  • Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
  • Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
  • Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet
Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet

Cable Matters Premium Certified HDMI to HDMI Cable (Premium HDMI Cable) with 4K HDR Support in Black - 6 Feet

SKU:HA5BZG8G4
Sale price
HK$ 332.00
Regular price
HK$ 552.00
Unit price
per 
( 39% off )
Quantity:
Expected Delivery: 21-28 days

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10 Days Return

Tracked Shipping

Secure Payments

10 Days Return

  • HIGH SPEED 4K HDMI CABLE supports the latest HDMI 2.0b standard including 4K@60Hz UHD video content, HDR 10 image quality, RGB 4:4:4 chroma colors, and 18 Gbps bandwidth; Supports video resolutions up to 4Kx2K (UHD) including 4096x2160, 3840x2160, 2560x1600, 2560x1440, 1920x1200, and 1080p
  • CERTIFIED HDMI CORD carries the official Premium High Speed HDMI cable Authentication Label; Verify the official HDMI certification using the smartphone scanning app
  • PREMIUM HDMI CABLES are tested and certified to transmit video and audio over the full 18 Gbps bandwidth and pass an EMI (electromagnetic interference) noise test; Superior construction combines gold-plated connectors, bare copper conductors and foil & braid shielding to provide superior cable performance, static-free video transmission, and unwanted noise suppression
  • The HDMI cords support surround sound audio for 5.1 and 7.1 Dolby True HD and DTS-HD Master Audio, Connect to A/V Receiver for full, rich audio
  • UTLRA HD HDMI 4K CABLE is compatible with the latest models of an OLED TV, Blu-ray player, AV receiver, Fire TV, Roku Premier+, PlayStation 4, Xbox One and more

Customer Reviews

High quality cable, but thicker than most HDMI cablesThis is a high quality cable, but it is thicker than most standard HDMI cables out there--please check out the photos for comparison. The connector heads are also thick, so if your device's input or output are tight in space, it could cause some issues. The cable is also soft and flexible for its thickness, and blends in well with white walls. Overall, great quality HDMI cable. No issues on performance.Edit 11/9/2018-------------------I have the 15ft cable hooked up from my PC to LG OLED TV. I just want to verify that 4K HDR works perfectly without any hiccup, for those wanting to use this for 4K HDR @ 60Hz. 4HDMI 2.0 4K @60FPS HDRHDMI 2.0 4K @60fps. Full UHD, HDR, Dolby Vision, etc. Great quality cable for a great price! 5Five StarsLoved these HDMI cables... not too pricey and does what they suppose to do 5Five StarsThese cables are for sure high speed and love that they are certified to be guaranteed. 54K HDR ARC is PERFECTI had an older 15 mediabridge high speed HDMI cable for my 1080p setup but after upgrading to a 4K TV, XBox One X and 4K pass through receiver I was having really bad cut out issues. Half of the screen would flash white, the screen would go black and the audio would cut out. After using these new PREMIUM hdmi cables I haven t had one single issue. I have a 15 cable from my XBox to TV and a 3 cable from my TV to receiver and the picture is incredibly clear. Very happy! 5Premium HDMI for Watching 4K TVS!Terrific for 4K TVS and watching movies with no blue screen. 5Constant Audio Drop Out'sI'm using LG 65C8PUA OLED tv connected to Denon X3200W AVR via HDMI...I get a perfect picture but Audio drop out's constantly while watching 4K movie's on Netflix, VUDU and even on Amazon Prime...I would not recommend this HDMI cable..Update: 10-15-18Just received my replacement cable, And everything is working correctly now... I received a bad HDMI cable, But Cable Matters acted fast about it... A big thank you to Cable Matters for excellent customer service.. 5Great HDMI cable and blends in nicely with white walls.I have my TV and sound bar mounted to the wall and a pet peeve of mine was that there was always an obvious black wire running from the sound bar to the TV. I eventually decided it was time to get rid of it and invest in a white HDMI cable (my wall is white). The cable is now barely visible against the white wall and I'm definitely happy.On a side note, be forewarned that this cable is very thick and it doesn't bend easily. 5The best cables sold on Amazon, come from one seller, "Cable Matters".When it comes down to purchasing cables, one can only learn through the process of trial and error, there's no way around that. Unfortunately, in the realm of cables, not all of them are built equally. Now, after having the experience of buying from many different brands, I think I have learned who sells the best cables. Hence, I feel quite savvy about this specific subject, and would even go as forward as to saying, in terms of high quality cables, there's no better brand than "Cable Matters", at least in the entire repertoire of cables that Amazon sells that is. Although they are made in China, their quality is built to the standard of an American premium product. Trust me, I hate low quality Chinese products, so for me to be able to say this, it takes an extremely good product, and it's kind of rare.Client for life. 5Excellent value and sizeExcellent value and size. A+ on this oneMake sure to get the right version for your needs, and feel free to thumbs back if this review helped.What are the differences between HDMI versions 1.1, 1.2, 1.3a, 1.4a and 2.0?HDMI 1.1:- Support for DVD Audio.HDMI 1.2:- Adds features and capabilities that increase HDMI's appeal for use in both the CE and PC industries. Specifically, the features and modifications for HDMI 1.2 include: Support for One Bit Audio format, such as Super Audio CD's DSD (Direct Stream Digital), changes to offer better support for current and future PCs with HDMI outputs, including: availability of the widely-used HDMI Type A connector for PC sources and displays with full support for PC video formats, ability for PC sources to use their native RGB color space while retaining the option to support the YCbCr CE color space, requirement for HDMI 1.2 and later displays to support future low-voltage (i.e., AC-coupled) sources, such as those based on PCI Express I/O technology. HDMI 1.2a -Consumer Electronic Control (CEC) features and command sets and CEC compliance tests are now fully specified.-Creation of version 1.2a of the HDMI Compliance Test Specification (CTS), which includes a CEC Supplement. HDMI CTS 1.2a has been updated for technical consistency with HDMI Specification 1.2a as well as to the recently released HDMI Specification 1.2. Significantly, CTS 1.2a contains additional cable and connector testing and Authorized Testing Center (ATC) submission requirements. Specifically, under CTS 1.2a, the Adopter shall submit for testing to the ATC any new HDMI cable whose length exceeds previously tested cables. Additionally, HDMI Licensing, LLC will maintain a list of approved connectors. For a device to pass CTS 1.2a testing at an ATC, all connectors on such device must appear on the approved connector list. To add a connector to this list, the vendor must submit to the ATC or HDMI Licensing, LLC full and passing testing results.HDMI 1.3 / 1.3a:- Higher speed: HDMI 1.3 increases its single-link bandwidth to 340 MHz (10.2 Gbps) to support the demands of future HD display devices, such as higher resolutions, Deep Color and high frame rates. In addition, built into the HDMI 1.3 specification is the technical foundations that will let future versions of HDMI reach significantly higher speeds.-Deep Color: HDMI 1.3 supports 10-bit, 12-bit and 16-bit (RGB or YCbCr) color depths, up from the 8-bit depths in previous versions of the HDMI specification, for stunning rendering of over one billion colors in unprecedented detail.-Broader color space: HDMI 1.3 adds support for x.v.Color (which is the consumer name describing the IEC 61966-2-4 xvYCC color standard), which removes current color space limitations and enables the display of any color viewable by the human eye.-New mini connector: With small portable devices such as HD camcorders and still cameras demanding seamless connectivity to HDTVs, HDMI 1.3 offers a new, smaller form factor connector option.-Lip Sync: Because consumer electronics devices are using increasingly complex digital signal processing to enhance the clarity and detail of the content, synchronization of video and audio in user devices has become a greater challenge and could potentially require complex end-user adjustments. HDMI 1.3 incorporates automatic audio synching capabilities that allow devices to perform this synchronization automatically with total accuracy.-New HD lossless audio formats: In addition to HDMI s current ability to support high-bandwidth uncompressed digital audio and all currently-available compressed formats (such as Dolby Digital and DTS ), HDMI 1.3 adds additional support for new lossless compressed digital audio formats Dolby TrueHD and DTS-HD Master Audio .HDMI 1.4 / 1.4a:- HDMI Ethernet Channel: The HDMI 1.4 specification adds a data channel to the HDMI connection, enabling high-speed, bi-directional communication. Connected devices that include this feature can send and receive data via 100 Mb/sec Ethernet, making them instantly ready for any IP-based application. The HDMI Ethernet Channel allows internet-enabled HDMI devices to share an internet connection via the HDMI link, with no need for a separate Ethernet cable. It also provides the connection platform that will allow HDMI-enabled components to share content between devices. *Not currently implented on Denon devices-Audio Return Channel: The newest specification adds an audio channel that will reduce the number of cables required to deliver audio upstream from a TV to an A/V receiver for processing and playback. In cases where a TV features an internal content source, such as a built-in tuner or DVD player, the Audio Return Channel allows the TV to send audio data upstream to the A/V receiver via the HDMI cable, eliminating the need for an extra cable.-3D: The 1.4 version of the specification defines common 3D formats and resolutions for HDMI-enabled devices, enabling 3D gaming and other 3D video applications. The specification standardizes the input/output portion of the home 3D system, facilitating 3D resolutions up to dual-stream 1080p.-4K Resolution Support: The new specification enables HDMI devices to support extremely high HD resolutions, effectively four times the resolution of a 1080p device. Support for 4K allows the HDMI interface to transmit digital content at the same resolution as the state-of-the-art Digital Cinema systems used in many movie theaters.-Expanded Support For Color Spaces HDMI now supports color spaces designed specifically for digital still cameras, enabling more accurate color rendering when viewing digital photos. By supporting sYCC601, Adobe RGB, and Adobe YCC601, HDMI display devices are capable of displaying more accurate, life-like colors when connected to a digital camera.-HDMI Micro Connector: (Type D) The HDMI Micro Connector is a significantly smaller 19-pin HDMI connector supporting up to 1080p resolutions for portable devices such as cell phones, portable media players, and digital cameras. This new connector is approximately 50% smaller than the size of the existing HDMI Mini connector.-Automotive Connection System: (Type E) The Automotive Connection System is a cabling specification designed to be used for in-vehicle HD content distribution. The HDMI 1.4 specification provides a solution designed to meet the rigors and environmental issues commonly found in automobiles, such as heat, vibration and noise. Using the Automotive Connection System, car manufacturers now have a viable solution for HD distribution within a vehicle.HDMI 2.0HDMI 2.0, referred to by some manufacturers as HDMI UHD, was released on September 4, 2013.HDMI 2.0 increases the maximum TMDS per channel throughput from 3.4 Gbit/s to 6 Gbit/s which allows for a maximum total TMDS throughput of 18 Gbit/s. That allows HDMI 2.0 to carry 4K resolution at 60 frames per second (fps).Other features of HDMI 2.0 include the options of the Rec. 2020 color space, Dual View, 4:2:0 chroma subsampling, 25 fps 3D formats, up to 32 channels of audio, up to 1536 kHz audio (for example 7.1 channels of 192 kHz), up to 4 audio streams, 21:9 aspect ratio, the HE-AAC and DRA audio standards, dynamic auto lip-sync, improved 3D capability, and additional CEC functions.HDMI 2.0a was released on April 8, 2015 and added support for high dynamic range (HDR) video. 5
See All Reviews
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.hk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
  • HIGH SPEED 4K HDMI CABLE supports the latest HDMI 2.0b standard including 4K@60Hz UHD video content, HDR 10 image quality, RGB 4:4:4 chroma colors, and 18 Gbps bandwidth; Supports video resolutions up to 4Kx2K (UHD) including 4096x2160, 3840x2160, 2560x1600, 2560x1440, 1920x1200, and 1080p
  • CERTIFIED HDMI CORD carries the official Premium High Speed HDMI cable Authentication Label; Verify the official HDMI certification using the smartphone scanning app
  • PREMIUM HDMI CABLES are tested and certified to transmit video and audio over the full 18 Gbps bandwidth and pass an EMI (electromagnetic interference) noise test; Superior construction combines gold-plated connectors, bare copper conductors and foil & braid shielding to provide superior cable performance, static-free video transmission, and unwanted noise suppression
  • The HDMI cords support surround sound audio for 5.1 and 7.1 Dolby True HD and DTS-HD Master Audio, Connect to A/V Receiver for full, rich audio
  • UTLRA HD HDMI 4K CABLE is compatible with the latest models of an OLED TV, Blu-ray player, AV receiver, Fire TV, Roku Premier+, PlayStation 4, Xbox One and more
Reviews

Customer Reviews

High quality cable, but thicker than most HDMI cablesThis is a high quality cable, but it is thicker than most standard HDMI cables out there--please check out the photos for comparison. The connector heads are also thick, so if your device's input or output are tight in space, it could cause some issues. The cable is also soft and flexible for its thickness, and blends in well with white walls. Overall, great quality HDMI cable. No issues on performance.Edit 11/9/2018-------------------I have the 15ft cable hooked up from my PC to LG OLED TV. I just want to verify that 4K HDR works perfectly without any hiccup, for those wanting to use this for 4K HDR @ 60Hz. 4HDMI 2.0 4K @60FPS HDRHDMI 2.0 4K @60fps. Full UHD, HDR, Dolby Vision, etc. Great quality cable for a great price! 5Five StarsLoved these HDMI cables... not too pricey and does what they suppose to do 5Five StarsThese cables are for sure high speed and love that they are certified to be guaranteed. 54K HDR ARC is PERFECTI had an older 15 mediabridge high speed HDMI cable for my 1080p setup but after upgrading to a 4K TV, XBox One X and 4K pass through receiver I was having really bad cut out issues. Half of the screen would flash white, the screen would go black and the audio would cut out. After using these new PREMIUM hdmi cables I haven t had one single issue. I have a 15 cable from my XBox to TV and a 3 cable from my TV to receiver and the picture is incredibly clear. Very happy! 5Premium HDMI for Watching 4K TVS!Terrific for 4K TVS and watching movies with no blue screen. 5Constant Audio Drop Out'sI'm using LG 65C8PUA OLED tv connected to Denon X3200W AVR via HDMI...I get a perfect picture but Audio drop out's constantly while watching 4K movie's on Netflix, VUDU and even on Amazon Prime...I would not recommend this HDMI cable..Update: 10-15-18Just received my replacement cable, And everything is working correctly now... I received a bad HDMI cable, But Cable Matters acted fast about it... A big thank you to Cable Matters for excellent customer service.. 5Great HDMI cable and blends in nicely with white walls.I have my TV and sound bar mounted to the wall and a pet peeve of mine was that there was always an obvious black wire running from the sound bar to the TV. I eventually decided it was time to get rid of it and invest in a white HDMI cable (my wall is white). The cable is now barely visible against the white wall and I'm definitely happy.On a side note, be forewarned that this cable is very thick and it doesn't bend easily. 5The best cables sold on Amazon, come from one seller, "Cable Matters".When it comes down to purchasing cables, one can only learn through the process of trial and error, there's no way around that. Unfortunately, in the realm of cables, not all of them are built equally. Now, after having the experience of buying from many different brands, I think I have learned who sells the best cables. Hence, I feel quite savvy about this specific subject, and would even go as forward as to saying, in terms of high quality cables, there's no better brand than "Cable Matters", at least in the entire repertoire of cables that Amazon sells that is. Although they are made in China, their quality is built to the standard of an American premium product. Trust me, I hate low quality Chinese products, so for me to be able to say this, it takes an extremely good product, and it's kind of rare.Client for life. 5Excellent value and sizeExcellent value and size. A+ on this oneMake sure to get the right version for your needs, and feel free to thumbs back if this review helped.What are the differences between HDMI versions 1.1, 1.2, 1.3a, 1.4a and 2.0?HDMI 1.1:- Support for DVD Audio.HDMI 1.2:- Adds features and capabilities that increase HDMI's appeal for use in both the CE and PC industries. Specifically, the features and modifications for HDMI 1.2 include: Support for One Bit Audio format, such as Super Audio CD's DSD (Direct Stream Digital), changes to offer better support for current and future PCs with HDMI outputs, including: availability of the widely-used HDMI Type A connector for PC sources and displays with full support for PC video formats, ability for PC sources to use their native RGB color space while retaining the option to support the YCbCr CE color space, requirement for HDMI 1.2 and later displays to support future low-voltage (i.e., AC-coupled) sources, such as those based on PCI Express I/O technology. HDMI 1.2a -Consumer Electronic Control (CEC) features and command sets and CEC compliance tests are now fully specified.-Creation of version 1.2a of the HDMI Compliance Test Specification (CTS), which includes a CEC Supplement. HDMI CTS 1.2a has been updated for technical consistency with HDMI Specification 1.2a as well as to the recently released HDMI Specification 1.2. Significantly, CTS 1.2a contains additional cable and connector testing and Authorized Testing Center (ATC) submission requirements. Specifically, under CTS 1.2a, the Adopter shall submit for testing to the ATC any new HDMI cable whose length exceeds previously tested cables. Additionally, HDMI Licensing, LLC will maintain a list of approved connectors. For a device to pass CTS 1.2a testing at an ATC, all connectors on such device must appear on the approved connector list. To add a connector to this list, the vendor must submit to the ATC or HDMI Licensing, LLC full and passing testing results.HDMI 1.3 / 1.3a:- Higher speed: HDMI 1.3 increases its single-link bandwidth to 340 MHz (10.2 Gbps) to support the demands of future HD display devices, such as higher resolutions, Deep Color and high frame rates. In addition, built into the HDMI 1.3 specification is the technical foundations that will let future versions of HDMI reach significantly higher speeds.-Deep Color: HDMI 1.3 supports 10-bit, 12-bit and 16-bit (RGB or YCbCr) color depths, up from the 8-bit depths in previous versions of the HDMI specification, for stunning rendering of over one billion colors in unprecedented detail.-Broader color space: HDMI 1.3 adds support for x.v.Color (which is the consumer name describing the IEC 61966-2-4 xvYCC color standard), which removes current color space limitations and enables the display of any color viewable by the human eye.-New mini connector: With small portable devices such as HD camcorders and still cameras demanding seamless connectivity to HDTVs, HDMI 1.3 offers a new, smaller form factor connector option.-Lip Sync: Because consumer electronics devices are using increasingly complex digital signal processing to enhance the clarity and detail of the content, synchronization of video and audio in user devices has become a greater challenge and could potentially require complex end-user adjustments. HDMI 1.3 incorporates automatic audio synching capabilities that allow devices to perform this synchronization automatically with total accuracy.-New HD lossless audio formats: In addition to HDMI s current ability to support high-bandwidth uncompressed digital audio and all currently-available compressed formats (such as Dolby Digital and DTS ), HDMI 1.3 adds additional support for new lossless compressed digital audio formats Dolby TrueHD and DTS-HD Master Audio .HDMI 1.4 / 1.4a:- HDMI Ethernet Channel: The HDMI 1.4 specification adds a data channel to the HDMI connection, enabling high-speed, bi-directional communication. Connected devices that include this feature can send and receive data via 100 Mb/sec Ethernet, making them instantly ready for any IP-based application. The HDMI Ethernet Channel allows internet-enabled HDMI devices to share an internet connection via the HDMI link, with no need for a separate Ethernet cable. It also provides the connection platform that will allow HDMI-enabled components to share content between devices. *Not currently implented on Denon devices-Audio Return Channel: The newest specification adds an audio channel that will reduce the number of cables required to deliver audio upstream from a TV to an A/V receiver for processing and playback. In cases where a TV features an internal content source, such as a built-in tuner or DVD player, the Audio Return Channel allows the TV to send audio data upstream to the A/V receiver via the HDMI cable, eliminating the need for an extra cable.-3D: The 1.4 version of the specification defines common 3D formats and resolutions for HDMI-enabled devices, enabling 3D gaming and other 3D video applications. The specification standardizes the input/output portion of the home 3D system, facilitating 3D resolutions up to dual-stream 1080p.-4K Resolution Support: The new specification enables HDMI devices to support extremely high HD resolutions, effectively four times the resolution of a 1080p device. Support for 4K allows the HDMI interface to transmit digital content at the same resolution as the state-of-the-art Digital Cinema systems used in many movie theaters.-Expanded Support For Color Spaces HDMI now supports color spaces designed specifically for digital still cameras, enabling more accurate color rendering when viewing digital photos. By supporting sYCC601, Adobe RGB, and Adobe YCC601, HDMI display devices are capable of displaying more accurate, life-like colors when connected to a digital camera.-HDMI Micro Connector: (Type D) The HDMI Micro Connector is a significantly smaller 19-pin HDMI connector supporting up to 1080p resolutions for portable devices such as cell phones, portable media players, and digital cameras. This new connector is approximately 50% smaller than the size of the existing HDMI Mini connector.-Automotive Connection System: (Type E) The Automotive Connection System is a cabling specification designed to be used for in-vehicle HD content distribution. The HDMI 1.4 specification provides a solution designed to meet the rigors and environmental issues commonly found in automobiles, such as heat, vibration and noise. Using the Automotive Connection System, car manufacturers now have a viable solution for HD distribution within a vehicle.HDMI 2.0HDMI 2.0, referred to by some manufacturers as HDMI UHD, was released on September 4, 2013.HDMI 2.0 increases the maximum TMDS per channel throughput from 3.4 Gbit/s to 6 Gbit/s which allows for a maximum total TMDS throughput of 18 Gbit/s. That allows HDMI 2.0 to carry 4K resolution at 60 frames per second (fps).Other features of HDMI 2.0 include the options of the Rec. 2020 color space, Dual View, 4:2:0 chroma subsampling, 25 fps 3D formats, up to 32 channels of audio, up to 1536 kHz audio (for example 7.1 channels of 192 kHz), up to 4 audio streams, 21:9 aspect ratio, the HE-AAC and DRA audio standards, dynamic auto lip-sync, improved 3D capability, and additional CEC functions.HDMI 2.0a was released on April 8, 2015 and added support for high dynamic range (HDR) video. 5
See All Reviews
Return And Refund Policy
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.

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